Privacy policy

Last updated: 11 October 2026

This policy explains how SD Card Express Ltd ("we", "us") collects and uses your personal information when you visit sdcardexpress.co.uk or buy from us. We are the data controller. SD Card Express Ltd is registered with the Information Commissioner's Office.

1. Information we collect

  • Order details: your name, billing and delivery address, email address, phone number and the products you buy.
  • Payment details: payments are processed by our payment providers. We do not see or store your full card number.
  • Account and contact details: information you give us when you create an account, contact us or sign up to our emails.
  • Device and browsing information: IP address, browser type, pages viewed and items added to the basket, collected through cookies and similar technologies.

2. How we use your information and our legal basis

Purpose Legal basis
Processing and delivering your order, returns, refunds and warranty claims Performance of a contract
Answering your questions and providing customer service Performance of a contract / legitimate interests
Preventing fraud and keeping the site secure Legitimate interests
Keeping tax and accounting records Legal obligation
Sending marketing emails Consent (you can unsubscribe at any time)
Analytics and advertising cookies Consent

3. Who we share your information with

We do not sell your personal information, and we do not give your name, contact details or order history to advertisers.

Our store is hosted and operated on Shopify. Shopify stores and processes your information on our behalf so that we can run the store, take orders and provide our services. You can read more at shopify.com/legal/privacy.

We share only what is needed with:

  • Payment providers, to take payment and prevent fraud.
  • Delivery companies, such as Royal Mail and DHL, to deliver your order.
  • Google and Meta (Facebook and Instagram), whose analytics and advertising tools are connected to our store through the Shopify platform. They collect information about how you browse the site through cookies, in line with the cookie choice you make on our site.
  • Authorities or professional advisers, where the law requires it or to protect our legal rights.

4. International transfers

Some of the companies above, including Shopify, Google and Meta, may process information outside the United Kingdom. Where this happens, the transfer is protected by safeguards recognised under UK data protection law, such as adequacy regulations or approved standard contractual clauses.

5. How long we keep your information

We keep order records for six years after the end of the financial year in which the order was placed, to meet our tax and accounting obligations. Other information is kept only for as long as needed for the purposes above. If you unsubscribe from marketing, we keep your email address on a suppression list so that we do not contact you again.

6. Cookies

Our site uses cookies managed through the Shopify platform:

  • Essential cookies, needed for the basket, checkout and security. These are always on.
  • Analytics cookies, which help us understand how the site is used.
  • Advertising cookies from Google and Meta, which measure our adverts and may show you relevant adverts on other sites.

Analytics and advertising cookies are used only with your consent. You can accept or decline them through the cookie banner on our site, and you can also block or delete cookies in your browser settings.

7. Your rights

Under UK data protection law you have the right to:

  • ask for a copy of your personal information;
  • ask us to correct information that is wrong;
  • ask us to delete your information, where we have no legal reason to keep it;
  • ask us to restrict or stop using your information;
  • ask for your information in a portable format;
  • withdraw consent at any time, where we rely on consent.

To use any of these rights, email info@sdcardexpress.co.uk. We will reply within one month.

8. Children

Our site is not intended for children, and we do not knowingly collect personal information from anyone under 16.

9. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

11. Contact us

SD Card Express Ltd
144 Bluebell Way, Whiteley, Fareham, PO15 7PF
Email: info@sdcardexpress.co.uk

10.2026 | SDCE